All Guava Family products carry a 2-year Manufacturer's Warranty.
Our warranty covers any defects in manufacturing to ensure that your product remains in full operational condition. Of course, normal wear & tear is not covered.
Our warranty is only valid for the original purchaser of a new product and doesn't apply to any product purchased used or 2nd hand as the warranty is not transferable.
How to send a product in for a warranty issue:
We're a small company and we’re laser focused on making sure our customers are happy, so if something has happened to your product, and you don't think it's your fault, please reach out to us by email at support@guavafamily.com and we'll take care of you.